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We Go the Extra Mile for Our Customers....Literally, Physically, Mentally, etc.



It's true. We do. Everyday. Both stores, Party Productions and The Other Store do whatever we can to make your event experience the best. It doesn't matter the scale of it, big or small, we can do it all to the very best of our abilities. Each one of us that works at the store has our special niche or specialized skills. Each day is an adventure.

Just now we took care of an out of town customer who needed a special order of balloons. You have no idea what it took to get the deed done but we found out that we needed a few more of a design. Occasionally you are short on a design of a balloon that a customer wants. It happens. But we resolved the issue. You see we have this great network of small businesses that are there to help each other in these times where we may not have enough of something to complete an order. You call around. Each business says yes they can help or no if they can't; better yet they often suggest another business that maybe can. 

Today was a great example of how small businesses like ours work together to give the customer a great shopping experience. The calls were made, a plan was put in place and soon we located what was needed but out of town. Not a problem. Not once did we hedge because it "might" be an inconvenience especially with the down pour of rain going on. Not once. Once located it was off in the rain we went. In a matter of an hour, what was going to be a problem was solved because small businesses worked together to help find what was not available. That my friend you cannot find online. Oh yeah did I tell you how a BIG store told me that they couldn't go look for what was needed but I could look online at there selection? Geez. By the time I would have wasted doing so, I was already in the other town getting was needed, paying for it and back in the car heading to Fort Dodge. Thank you by the way to everyone we called and especially Floral Creations and Wempen's Garden Center in Humboldt for saving the day. Teamwork makes the dream work.

Other situations we had today? You know the usual. Finding globe type things for a couple. We had that. Small blowup globes, scrapbooking paper, stickers. Costumes? Tis' the season. We have people in here to get costumes for business events, school spirit week and even birthday events. Parents of the students that are getting costumes are pleased at how easy it was to rent a costume, the service they received and that they were in/out in less than 10 minutes. Not bad crew, not bad.

Oh yes, the specialty cards that were created for a customer so they could design custom ones for their event including envelopes? Yeah we did that too. All in one fell swoop and all in one afternoon. This business wants you to have a great experience planning your party, event, dress up day. It doesn't matter what you ask, we want to take your party to the next level. One on one service just the way you like it.

BTW- Have you checked out more of this website lately? It continually builds, changes and showcases the mass inventory selection available to you the customer. We have a contact page for you to directly ask us what you are looking for. Let us know how we can assist you today to make your event a success! Check out www.partyproiowa.net 


Game Ready? WE ARE!

      Here it is, the 100th Anniversary of NFL. Here we are at The Other Store with ALL 32 of the NFL teams for the entire season. Is your tailgate party ready? Is your party room ready? Is your house ready? (Just kidding, neither is mine but if you're like me, whose paying attention [...]

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Just Browsing...but thank you

This is the most common thing we hear especially at The Other Store located in the NE corner of the Crossroads Mall. Many times it is a couple that just finished shopping elsewhere in another store but wanted to walk through this store. When they do, they kind of just get drawn in by the [...]

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Teamwork Makes The Event Work!

    It takes a team to make an event happen anymore. We are all busy. You're busy. We're busy, yet when it comes down to planning an event, when you walk into Party Productions or The Other Store, the magic just seems to happen. The magic happens as soon as you walk in. [...]

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Colorful Inspirations for State Softball!

    In this store (& The Other Store) everyday is a rainbow of ideas. There is not one normal day where you "think" you can guess the outcome of what the customers are going to throw at you. Yes I said THROW. That's because when you walk in the door, you are greeted like [...]

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It's A Circus Around Here!

Why am I saying that? Have you truly been in this store during the day? Not just during the "usual" busy times of noon hour, after school, after work but the other times? It is a circus in here and in a good way. There are the people coming in just for a celebration of [...]

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No Stone Left Unturned for Our Customers!

     I'm not kidding you. The staff here is A-mah-zing! I'm not just being biased, but have seen the hard work that goes on behind the counter, behind the shelves, up in the rafters of the costume department, the elevator (did you know a military Jeep can fit in there? AND room to fit around?) and oh yeah, the incredible, constant personal customer [...]

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Luck O' the Customer...

     On a wee winter day here in Iowa, well we, okay I did, tried a conniving way of getting people into the store after a major customer appreciation sale that was a month and 1/2 long. Wanting to get that extra sale and have a conducive sales week, we released the leprechaun into the store. Wait, what? Yep, a [...]

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