Loading... Please wait...

Blog

It's Gathering Time! What Can We Do For You?

Posted by

SHARE

Okay so now the spooky season has passed. We can now focus on the family gatherings that will ensue upon us all at some point in the next few months. Whether at your home, your relatives or maybe you are helping at a volunteer feeding of the masses for those without a place to go, Party Productions is here for you. Our job is to help you succeed at providing that atmosphere to help host the best gathering you can put on. It's not easy and just because there are tips online, well they are not here in person to assist you pull it off. We are.

Each person at the store has a unique quality of which I've talked about before. Because of that unique specialty each associate has, you get that one on one service. It doesn't matter if you call, come in or check things out online, you will get taken care of with every bit of our energy towards your request. How do I know this? Let me tell you a story that came to our attention throughout the Halloween season especially in the last few weeks.

So as we were busy at both stores helping families, single parents, grandparents and college students to find their perfect costume for whatever event they were going for, we heard a common story, no complaint. It wasn't us. It was what happened to our customers online that appalled us but yet secretly we knew this would happen. You see there were many who "thought" that getting that cool deal online was the best way to shop for their Halloween costume. Well you thought wrong. Oh man were the customers NOT happy, I mean like never doing that again not happy.

So they came shopping into our stores. They traveled back into the Costume department, our Masque Productions. Maybe they came to the Crossroads Mall to our Other Store locations. It wasn't long before we heard the literal "horror" stories. They bought a costume online, promised to be in their hands before Halloween. NOT. Or it was the story of how they got the costume but when they did, there were parts missing..REALLY? In most cases, they had been told on customer service hotlines, that it "should've been" on their doorstep or the missing part in the package, where they sure they checked the box? WHAAT?

I cannot even begin to tell you how annoying that was to hear that. I know that no matter who was helping the customers, that their requests were taken seriously and our crew did everything in our power to make their request happen. Very cool. Many told us too that they'll be back next year getting their costumes from us, not online, period. Satisfied customers treated with respect, that's what matters. 

Now to the gatherings, if you need tableware-the plates, utensils, cups, napkins, placemats, decor. We have that. Oh but you just found out another 10-30 are coming to YOUR house, office or place of worship, but not another table or group of chairs to be found? Get yours by renting them at Party Productions. Don't wait. Reserve now, pay, pickup when it's convenient for YOU and return AFTER the event. Call it good. Need some extra bisquits, cinnamon rolls or pies? We have that too! Take your event to the next level at this time of gathering. Let us help you put it in perspective by giving you that one on one service you deserve and CANNOT get online. 

We look forward to serving you as we all take time to be grateful that we can connect and be around the ones we love. We love having you at our stores and finding exactly what you need for your family/church/office gathering. Let us help you look great at being the perfect hostess with the mostess. Happy Thanksgiving from our store family to yours. We appreciate your business and for shopping local in Fort Dodge. 

SHARE

We Go the Extra Mile for Our Customers....Literally, Physically, Mentally, etc.

It's true. We do. Everyday. Both stores, Party Productions and The Other Store do whatever we can to make your event experience the best. It doesn't matter the scale of it, big or small, we can do it all to the very best of our abilities. Each one of us that works at the store [...]

Read More »


Game Ready? WE ARE!

      Here it is, the 100th Anniversary of NFL. Here we are at The Other Store with ALL 32 of the NFL teams for the entire season. Is your tailgate party ready? Is your party room ready? Is your house ready? (Just kidding, neither is mine but if you're like me, whose paying attention [...]

Read More »


Just Browsing...but thank you

This is the most common thing we hear especially at The Other Store located in the NE corner of the Crossroads Mall. Many times it is a couple that just finished shopping elsewhere in another store but wanted to walk through this store. When they do, they kind of just get drawn in by the [...]

Read More »


Teamwork Makes The Event Work!

    It takes a team to make an event happen anymore. We are all busy. You're busy. We're busy, yet when it comes down to planning an event, when you walk into Party Productions or The Other Store, the magic just seems to happen. The magic happens as soon as you walk in. [...]

Read More »


Colorful Inspirations for State Softball!

    In this store (& The Other Store) everyday is a rainbow of ideas. There is not one normal day where you "think" you can guess the outcome of what the customers are going to throw at you. Yes I said THROW. That's because when you walk in the door, you are greeted like [...]

Read More »


It's A Circus Around Here!

Why am I saying that? Have you truly been in this store during the day? Not just during the "usual" busy times of noon hour, after school, after work but the other times? It is a circus in here and in a good way. There are the people coming in just for a celebration of [...]

Read More »


No Stone Left Unturned for Our Customers!

     I'm not kidding you. The staff here is A-mah-zing! I'm not just being biased, but have seen the hard work that goes on behind the counter, behind the shelves, up in the rafters of the costume department, the elevator (did you know a military Jeep can fit in there? AND room to fit around?) and oh yeah, the incredible, constant personal customer [...]

Read More »


Luck O' the Customer...

     On a wee winter day here in Iowa, well we, okay I did, tried a conniving way of getting people into the store after a major customer appreciation sale that was a month and 1/2 long. Wanting to get that extra sale and have a conducive sales week, we released the leprechaun into the store. Wait, what? Yep, a [...]

Read More »




Categories

Recent Updates